Responsibilities:

• Oversee all front-of-house operations, including dining room management, customer service, and staff training.
• Ensure a seamless and exceptional dining experience for every guest.
• Develop and implement customer service standards to enhance guest satisfaction and loyalty.
• Manage reservations, seating arrangements, and handle customer inquiries and feedback.
• Work closely with the culinary team to coordinate service and maintain high food service standards.

Requirements:

• Proven experience in a similar role within the restaurant or hospitality industry.
• Strong leadership and interpersonal skills.
• Exceptional customer service orientation and problem-solving abilities.
• Knowledge of point-of-sale systems and reservation software.
• A passion for providing outstanding guest experiences.